Caregiving Support for Health Plans | Homethrive
A scalable caregiving platform for better population health
Unlock family caregivers as a force multiplier to drive improved engagement, reduce avoidable utilization, and strengthen care outcomes.
Caregivers shape health outcomes
Caregiving is central to how families manage health, aging, and daily wellbeing, often requiring constant coordination behind the scenes.
Caregivers behind the care
Family caregivers are often the people coordinating care, managing medications, and supporting members through recovery, chronic conditions, and aging.
Support gaps increase risk
When caregivers lack support, members experience higher rates of hospitalizations, care gaps, and avoidable complications.
Caregiving by the numbers
Supporting caregivers earlier helps health plans improve outcomes, close care gaps, and reduce avoidable utilization across large member populations.
- 64% of Medicare members have a caregiver.
- 22% of members are caregivers themselves.
- 93% worry care costs will impact their financial future.
Care coordination breaks down without caregiver support
Care management doesn’t end at discharge – it shifts to the home, where family caregivers take on coordination. When caregivers lack support, plans see gaps in follow-through, rising costs, and avoidable utilization.
Supporting caregivers helps plans extend care management beyond clinical settings.
Without support for caregivers, plans often see:
- Higher hospitalizations and ER visits
- Caregivers struggle to navigate care transitions and treatment plans.
- Care gaps and missed follow-ups
- Members miss appointments, screenings, and preventive care.
- Low benefit engagement
- Members often don’t understand or activate available plan resources.
- Complex member needs
- High-risk members require coordinated support across providers, services, and family caregivers.
Caregiver activation for better population health
Homethrive combines predictive digital tools with expert Care Guides to support caregivers and members through complex health journeys.
Integrated with existing care management programs, it extends support between clinical touchpoints.
That continuity helps plans improve outcomes and performance across HEDIS, Star Ratings, and CAHPS.
Aging and chronic condition support
Support members managing complex conditions to improve outcomes and reduce avoidable escalation.
Care coordination and navigation
Guide members through providers, treatment plans, and transitions to improve follow-through and close care gaps.
Benefits and plan navigation
Help members understand and use their coverage, increasing engagement and access to care.
End-of-life and loss support
Provide hands-on support during critical transitions, improving member experience and claims satisfaction.
Better support for caregivers improves member outcomes
Health plans partnering with Homethrive see measurable improvements across member health and engagement.
- 23% reduction in falls
- Improves safety and reduces preventable events
- 62% reported avoiding hospitalization
- Helps reduce unnecessary acute care utilization
- 69 additional days at home
- Extends independence and lowers cost of care
- 46% of care gaps addressed
- Supports quality and preventive care efforts
Insights for health plans improving member outcomes
Explore research, case studies, and insights on improving population health through caregiver support.
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Improve member support at scale
See how Homethrive helps health plans engage members and caregivers with personalized support that improves navigation, closes care gaps, and enhances the member experience.